At Samtdirndl, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our store.
1. Information We Collect
We may collect personal information from you when you browse or interact with our website, place an order, or contact customer support. This includes:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely via third-party gateways)
- IP address, browser type, device data
- Order history and communication records
- Optional marketing preferences if you opt-in
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Provide customer support and respond to your inquiries
- Improve our website, products, and services
- Send marketing communications (only if you opt in)
- Comply with legal requirements
3. How We Share Your Information
We do not sell or rent your personal information. Your data may be shared with trusted third parties to help us operate our business, such as:
- Payment processors
- Shipping and logistics companies
- Email marketing platforms
- Analytics or hosting providers
All third parties are required to protect your data and only use it for the services they provide to us.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, including:
- Remembering your preferences and shopping cart
- Analyzing website traffic and performance
- Personalizing your browsing experience
You can control cookie settings through your browser, but disabling them may limit some site functions.
5. Data Security
We use commercially reasonable measures to protect your personal information, including SSL encryption during checkout. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the data we hold about you
- Request corrections or updates
- Request deletion of your personal data
- Object to certain uses of your data
- Withdraw consent for marketing communications
To make a request, contact us at [email protected]
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax and accounting purposes).
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing your data.
9. Children’s Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: [email protected]